Shipping policy

FOR LOCAL DELIVERIES (SG)

We deliver island-wide across Singapore. As delivery routes may vary, we are unable to provide a specific delivery time for orders.

Please ensure that you remain contactable during the delivery period, as our drivers may need to reach you in the event of delivery issues such as a non-working intercom, incorrect address, or no response at the door.

If your order is being delivered to another recipient, please inform them in advance and ensure they remain contactable to facilitate a smooth delivery.


Delivery schedule: Weekdays, 9AM-6PM
Same day delivery: Contact us at contact@traeze.com (Additional Delivery Charges apply)

Can I choose a narrower delivery time slot?

Yes, narrower delivery time slots are available at an additional charge. Delivery fees start from $15.

Please email contact@traeze.com to arrange this at least 2 days in advance.

You may also arrange your own delivery if preferred.